Web Privacy Policy

Website Privacy Policy

FRIGO NEVNAK INTERNATIONAL TRANSPORTATION AND TRADE CO. LTD. – PRIVACY POLICY

As Frigo Nevnak International Transport and Trade Co. Ltd., we attach utmost importance to the protection of the privacy of data collected from our website visitors or members. Within this scope, we share with you the principles and procedures we adopt regarding the collection, transfer, and use of such data, in accordance with nationally and internationally recognized privacy standards, through this "Privacy Policy" (“Policy”).

Definitions

Within the scope of this Policy:

• KVK Policy refers to the Personal Data Protection and Processing Policy of Frigo Nevnak International Transport and Trade Co. Ltd.
• Policy refers to this Privacy Policy.
• Visitor refers to any person who uses the services provided on our website.

Personal data shared via the Instant Quote form on our website (https://frigonevnak.com.tr/)—such as full name, contact details (e-mail, phone number, company)—is collected and processed in accordance with the KVK Policy, and stored, deleted, destroyed, or anonymized as per the Personal Data Retention and Disposal Policy.

Children’s Data

Our websites are intended for use by adults and are not directed at children. All activities carried out on our website must be performed by persons legally competent under the law (18 years and older). Any activities by minors must be carried out with the consent and involvement of a parent or legal guardian.

The responsibility for the personal data shared by minors lies with their parent or legal guardian. You may contact us via info@frigonevnak.com if you believe data was shared without parental consent.

Purposes of Processing Personal Data

Your personal data may be used for, but not limited to, the following purposes:

• Enhancing and developing the services we provide via our websites,
• Sending newsletters or notifications via email,
• Responding to complaints and providing effective customer service,
• Communicating based on requests, suggestions, complaints, and support inquiries,
• Taking necessary legal measures against unlawful content,
• Executing contractual obligations between the user and our company.

Sharing of Personal Data

Your personal data may be shared domestically and internationally with our affiliates, partners, agents, subcontractors, and legally authorized public authorities in accordance with the KVK Policy and relevant data protection laws, including anonymization where necessary.

Third-Party Websites and Applications

Our websites may contain links to third-party websites and platforms such as Facebook, LinkedIn, Twitter, and Instagram. Any personal data collected through these channels falls outside the scope of this Policy. Therefore, we recommend reviewing the privacy policies of such third-party platforms.

Cookies

Our websites use cookies—technical communication files that allow the site to function properly, provide personalized service, and enhance user experience. For more information on cookie use, please review our Cookie Policy.

Automatically Collected Data

We may collect certain information automatically to improve our hardware/software technologies and services, tailor offerings to user needs, troubleshoot technical issues, and audit our infrastructure. This includes IP addresses, accessed pages, visit dates, browser types, and language settings.

Data Security

We implement physical, administrative, and technical security measures—including vulnerability scans, antivirus software, and network protection systems—to ensure lawful processing and restricted access to personal data. These systems are regularly updated and reviewed. In the event of unauthorized access, deletion, or alteration of data, we are committed to reporting the incident and notifying affected parties and authorities.

Electronic Communications

You may opt out of SMS, email, or instant message communications via the unsubscribe links provided in such messages.

Policy Updates

This Policy may be partially or fully amended without prior notice, and updated versions will take effect upon publication on our websites. We recommend regularly reviewing our online policies.

Contact Information

For inquiries, concerns, or complaints regarding this Policy:

• Email: frigonevnak@hs01.kep.tr
• Mail: Muratbey Merkez Mh. Dönüşüm Sk. No.3A Çatalca / Istanbul